Agrix Logo

💰 Refund Policy

Effective Date: 07 October 2025

At Agrix, we value your trust and strive to ensure transparency in all transactions. Please read our refund policy carefully before subscribing to any of our services.

1. Subscription Payments

  • Agrix operates on a subscription-based model for sellers and service providers.
  • Payments are processed securely via WayForPay.
  • Subscription fees are billed in advance for the chosen period (monthly or annually).

2. Free Trial

  • We may offer a free trial so users can evaluate our services.
  • You may cancel during the trial period without being charged.
  • If you do not cancel, your payment method will be charged automatically after the trial ends.

3. Refund Eligibility

We typically do not issue refunds except in the following cases:

  • You were charged after canceling your subscription in time.
  • There was a duplicate or erroneous charge on our end.

All refund requests are evaluated case-by-case and are granted at our sole discretion.

4. How to Request a Refund

To request a refund, email us at agrixmarket@gmail.com and include:

  • Your full name
  • Email address used on Agrix
  • Payment date and amount
  • Reason for the refund request

We will review your request and respond within 7 business days.

5. Non-Refundable Situations

  • You changed your mind after subscribing.
  • You did not use the service during your active subscription period.
  • Your account was terminated due to a breach of our Terms of Service.

6. Chargebacks

If you initiate a chargeback with your bank or card provider:

  • Your Agrix account may be temporarily suspended during the investigation.
  • Please contact us first — we’re happy to help resolve any issue directly.

7. Changes to This Policy

This policy may be updated from time to time. Any updates will appear on this page with an updated effective date.

8. Contact

If you have any questions or concerns, reach out to us:

Thank you for using Agrix. We are committed to a fair and transparent experience.